Privacy Policy

Effective Date: 15 Oct 2025
Last Updated: 15 Oct 2025

At TWC (“we”, “our”, “us”), your privacy matters. We’re committed to protecting your personal information and ensuring your experience with The Wednesday Collection / The Wet Collection is safe, secure, and discreet. This policy outlines how we collect, use, and protect your data when you visit our website or make a purchase.

1. Information We Collect

When you interact with our website or make a purchase, we may collect the following information:

Personal Information: Name, email address, billing/shipping address, phone number, and payment details.
Account Information: Username, password, and preferences (if you create an account).
Order Information: Purchase history, shipping details, and communication records.
Device Information: IP address, browser type, device ID, and cookies to improve your browsing experience.

We collect this information to process your orders smoothly, communicate effectively, and provide the best shopping experience possible.

2. How We Use Your Information

We use your personal information to:

Process and deliver your orders
Communicate order updates and customer service support
Improve our website and product offerings
Send occasional promotions or updates (only if you opt in)
Comply with legal, tax, and regulatory obligations

We will never sell, rent, or share your personal information with third parties for marketing purposes.

3. Payment Security

All online payments on our website are processed through secure, encrypted payment gateways (such as Shopify Payments, PayPal, or similar).
We never store your full credit card details on our servers.

4. Cookies & Tracking Technologies

We use cookies to:

Keep your shopping cart active
Personalise your browsing experience
Analyse website traffic and performance

You can manage or disable cookies in your browser settings at any time, but some features of our site may not function properly without them.

5. Discreet Shipping

Your privacy is our priority. All orders are shipped in plain, unmarked packaging with no visible branding or product details. Your billing information will show our discreet business name rather than product descriptions.

6. Data Retention

We retain your information only for as long as necessary to:

Complete transactions
Maintain accurate financial and legal records
Fulfill customer support needs

Once no longer required, your data is securely deleted.

7. Your Rights

You have the right to:

Access, correct, or delete your personal information
Withdraw marketing consent at any time
Request a copy of the data we hold about you

To make a privacy-related request, contact us at info@thewednesdaycollection.com.

8. Third-Party Services

Our website may include links to third-party services (e.g. social media, payment gateways, analytics tools). These sites operate under their own privacy policies — we recommend reviewing them before sharing personal data.

9. Updates to This Policy

We may occasionally update this Privacy Policy to reflect legal or operational changes. The latest version will always be available on this page.

10. Contact Us

If you have any questions about how we handle your information, please contact us:
Email: info@thewednesdaycollection.com
Business Name: The Wednesday Collection (TWC)
Location: Mount Barker, South Australia